Terms & Conditions
Document Sections
Liability of Carrier
The responsibility of Neighbourhood Courier will commence upon pick-up of a shipment and will end upon delivery to addressee, or consignee whichever occurs first.
Exceptions of Liability
Neighbourhood Courier will not be held responsible for loss, delays or damage of goods described on the Bill of Lading due to theft, strikes, riots, acts of the King's or public enemies, improper packaging, nuclear reaction or radioactive contamination or delays caused by traffic or severe weather conditions. Carrier must be notified of loss or damage to goods shipped within 24 hours and in writing within 5 business days after the shipped goods was received.
Bill of Lading
Neighbourhood Courier offers different levels of delivery services of general cargos and can be subjected to the following restrictions: A Bill of Lading or waybill must be prepared by the carrier or consignor and shall bear the complete company name, full delivery address and contact telephone numbers for each shipment along with number of pieces, weight and dimensions. Neighbourhood Courier shall not be liable for service delays due to improper or incomplete delivery information. Bill of Ladings must be signed and printed (not initialed) by the shipper, carrier (driver) and consignee as an acceptance of terms and conditions therein.
Preparation of Shipments
All packages, cartons, pallets, crates etc must be properly marked to identify the consignee, the consignee address and number of pieces and any delivery instructions that is consistent with the Bill of Lading. All goods must be properly prepared and packaged to reduce risk of damage during transport. Neighbourhood Courier will not be responsible for damages due to improper packaging.
Refusal of Shipments
We will not accept delivery of illegal or unauthorized drugs, explosives or radioactive materials, bank bills, coins or any sort of money. Neighbourhood Courier will not be liable in any case for any loss involving cash or currency, or cash equivalent items. Shipper understands that Neighbourhood Courier is not in the business of transporting such cargo. In the event shipper includes cash or currency or equivalent items with his/her shipment, either with or without the knowledge or consent of Neighbourhood Courier, it will be solely at the risk of the shipper.
Insurance
Neighbourhood Courier liability will not exceed $2.00 per pound for shipments originating in Canada. Unless the carrier insurance and the shipper covers the type of goods agrees in writing to pay the additional sum of insurance on a higher declared value.
Rates and Freight Charges
Quotation on shipments request can be made via email or through our website. Unless otherwise stated all rates are expressed in Canadian Dollars for shipments within Canada. No C.O.D shipment shall not be carried out unless payments are delivered in full. If Neighbourhood Courier arrives at the request for a pickup and the shipment is unavailable, a no pickup charge will be applied. All rates are subject to transport surcharges such as fuel and applicable government taxes. Rates are subject to change without notice.
Warehousing
Neighbourhood Courier is equipped to provide warehouse services to customers. At customer’s request, rates can be provided for storing of goods per unit per month. A portion of the month shall be reckoned as a full month of storage. Additional warehouse services required by customer will be subject to additional charge to the monthly charge. In the event, the transporting of goods cannot be completed, storage can be provided at a reasonable rate.